|
 |
FAQs |
 |
|
This is a general guide to the steps to follow to place an order. The
webpage of your selected online service will give you more specific
information to help you place an order. Please place your order in
English.
1. Log on or register
Go to My Details
Existing customers will need to log on by entering their email address
and password.
New customers will need to register.
2. Find required online service
Click on Online Services and either
(a) Click on the links on the left of webpage to view services by
category with a brief description of each service, eg Online payments;
or
(b) Click on a service from the alphabetical list, eg Family history
research service or Corporation Shop
3. Read information provided about service or products available
Products
In the case of products, eg from the Corporation Shop, search for the
product you require using Quick Search, Advanced Search or by browsing
through available products.
Double click on the required product to see a description of the
product, its price and availability.
Services
The information will differ depending on the service requested but will
usually include details of the service you will receive and timescales,
the costs of applying and the steps to follow to apply.
4. Special conditions
These will be set out on the webpage for the particular online goods or
services you require. It is important to read and understand these
conditions in addition to the main Corporation Legal Notices before you
order because they will apply to your order.
5. Add to cart or complete online application form
If you have not already done so you will now need to log on or register. |
|
 |
|
|
| |
|
